1. Shipping methods, cost and times.

• For these countries

United States, United Kingdom, Germany, France, Italy, Spain, Netherlands, Austria, Switzerland, Czechia, Finland, Ireland, Lithuania, Luxembourg, Poland, Portugal, Sweden, Israel, Turkey, Japan, Australia

Note:

1. （Some U.S orders will be shipped from a local warehouse with an average of 3-5 days delivery.）
2. Hawaii, USA, and APO addresses will be charged a freight difference and will be delivered by express companies such as DHL\UPS\FedEx.

• For the Rest Of The World

2. Order Processing Time: We usually take 1 – 5 business days to process your order
3. Estimated Arrival Time = Processing Time + Transit Time
4. During peak seasons (such as Black Friday and Christmas), shipping may take an additional 3-4 business days.
5. Due to customs policy, glue, battery, wax, or pigment may not be included in the package.
6. Our shipping service providers: YanWen, UPS, DHL, FedEx
7. Orders Tracking

• Once you’ve placed an order, you will receive an Order Acknowledgement email to confirm your order details. Once your item ships, you will receive a Shipment Confirmation email including your order number, the carrier’s information, the date and time the order was placed, the status of the order, and package tracking numbers for items that have shipped. For the exact location of your shipment, please click Track Your Order to enter your logistics number for inquiry.
• When your order is shipped, there may be a delay that prevents you from viewing the logistics information immediately.
• If your order is signed for and you don’t get it, please contact us, we will do our best to help you.
• If you have any questions, please feel free to contact us.